Hours vary Dallas (469) 277-7031
Dallas Housemaids
Frequently Asked Questions

Dallas Local

Frequently Asked Questions

Straight answers about how we work, how to book, and what to expect.

4.8 · 37 Google reviews
Call now(469) 277-7031
Call (469) 277-7031Request an estimate

Free estimate

Tell us what you need

Three fields. It reaches a person here, not a call centre.

No obligation · Responds within 1 business day

By submitting, you agree we may contact you about this request. We do not sell your information. We may share your details with partner companies for marketing, as described in our Terms — you can opt out of marketing at any time.

What this involves

Whether you're booking your first general house cleaning or scheduling a recurring visit, these are the questions we hear most often. Read through and reach out if something isn't covered — we're available by phone, email, or online booking seven days a week.

Booking & Quotes

How Booking Works

Do you need to visit my home before giving a quote?
No, a home visit is not necessary unless you prefer it. We ask customers to provide their home address and details over the phone or through our online booking system to give an accurate quote. We verify the number of bedrooms and bathrooms using Zillow or Trulia. If there are discrepancies, we will ask you to correct the order details. This ensures we provide an accurate and fair quote for our services.
How do I book a cleaning?
To book a cleaning service, visit our online booking page and fill in your home and personal details. Select the type of service you need: general clean, deep clean, or move-in/move-out cleaning. You can also add specific needs like laundry or fridge cleaning. A credit card is required to hold your booking, but it won't be charged until the service is completed. You'll receive an email confirmation with all the details. You can also schedule by calling 469.277.7031 or emailing info@dallashousemaids.com.

Payments & Policies

Cancellations, Payments & Policies

01

What is your cancellation policy?

Any cancellations must be notified 24 hours in advance of your scheduled booking time. If not, there is a cancellation fee which is a 50% charge of the total booking price.

02

When is my card charged?

A credit card is required to hold your booking, but it won't be charged until the service is completed. We accept Visa, American Express, and Mastercard.

03

What payment methods do you accept?

We accept Visa, American Express, and Mastercard. Payment is processed after the cleaning is complete and you've had a chance to review the work.

04

Are you bonded and insured?

Yes. Dallas Housemaids is bonded and insured, carrying $1,000,000 in general liability coverage. That protects your home and gives you documented assurance that you're working with a professional operation — not an independent contractor without coverage.

Reach Us Directly

Questions we didn't cover? We're easy to reach.

We're available seven days a week, 8:00 am to 8:00 pm. If the FAQ didn't answer your question, any of these will.
Phone: (469) 277-7031
Call or text — available Monday through Sunday, 8 am to 8 pm
Email: info@dallashousemaids.com
We respond to all inquiries promptly
Mailing Address: PO Box 3131, Coppell, TX 75019
Serving Dallas and surrounding DFW communities

Ready to Schedule?

Call (469) 277-7031 Book Your Cleaning

Related